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Data recovery price list at GutenData 24 laboratory

Service Prices at GutenData 24

When trouble strikes unexpectedly, knowing the cost of fixing it is a perfectly reasonable desire – especially when it’s not your field of expertise. We’ve taken that into account and detailed all our services, their prices, and estimated turnaround times. Below you’ll find four sections, each dedicated to a specific type of storage media and the common issues we can solve.

Please note: We can help in many cases, even after other attempts have failed. However, before you contact us, please be aware that we are based in Russia and accept payments exclusively in Russian rubles. The prices shown below are for reference only and are calculated at the current exchange rate of the Central Bank of Russia.

Flash Drive Data Recovery Prices

This section covers the most common issues with flash storage: USB flash drives (UFD), memory cards (SD (SDHC, SDXC, SDUC), CompactFlash, Cfast, micro SD, MS, xD), MMC, and eMMC.

1‑3 days
7 days

Logical failures or bad blocks

  • Files / folders missing from the flash drive.
  • Garbled characters (hieroglyphs) appear.
  • Flash drive copies files very slowly.
  • Flash drive freezes during copying.
  • Flash drive shows as RAW (but capacity is normal).
  • Accidentally formatted the flash drive.
  • Flash drive prompts to format.

15,100 RUB

3‑5 days
377 days

Faulty controller or NAND memory chip

  • Flash drive freezes when writing.
  • System freezes when opening the flash drive.
  • Error when accessing the flash drive.
  • Computer does not recognize the flash drive.
  • Flash drive heats up and is not detected.
  • Flash drive appears and disappears intermittently.
  • Flash drive capacity shows 0 bytes.

17,800 RUB

14 days
174 days

Faulty controller or NAND (monolithic design)

  • Flash drive freezes when writing.
  • System freezes when opening the flash drive.
  • Error when accessing the flash drive.
  • Computer does not recognize the flash drive.
  • Flash drive heats up and is not detected.
  • Flash drive is physically cracked.

30,200 RUB

HDD & SSHD Data Recovery Prices

This section covers the most common issues with hard disk drives (HDD) and hybrid drives (SSHD). Interfaces: SATA (Micro SATA, SFF8784 (WD5000MPCK), LIF), SAS, PCIe (U.2), PATA (ZIF (TOSHIBA/HITACHI), ZIF/CE, IDE/CF), USB (2.0/3.0, Mini/Micro, Type‑C).

1‑4 days
28 days

Logical failures

  • Files disappear from the hard drive.
  • Garbled characters appear on the drive.
  • File system shows as RAW.
  • Accidentally formatted the disk.
  • Drive prompts to format.

14,000 RUB

1‑3 days
29 days

Faulty controller (PCB)

  • Computer does not see the hard drive.
  • Burned hard drive (smell of burning).
  • Drive heats up and is not detected.
  • Disk spins but is not recognized.
  • Computer won't boot with the drive connected.
  • Hard drive clicks and is not detected.

17,800 RUB

1‑5 days
58 days

Bad sectors or slow read performance

  • Hard drive became slow.
  • Files disappear from the drive.
  • Drive prompts to format.
  • File system shows as RAW.
  • Hard drive clicks and freezes.

16,200 RUB

1‑5 days
58 days

Service area damage

  • Hard drive became slow.
  • Files disappear from the drive.
  • File system shows as RAW.
  • Drive freezes when connected.
  • Hard drive clicks and freezes.
  • Drive capacity shows 0 bytes.

18,300 RUB

2‑7 days
58 days

Head stiction (stuck heads)

  • Drive squeals and is not detected.
  • Hard drive makes strange noises.
  • Drive does not spin up.
  • Drive heats up and is not detected.
  • Drive is detected but not initialised.

20,500 RUB

2‑7 days
203 days

Damaged read/write heads

  • Hard drive clicks and freezes.
  • Drive is detected but not initialised.
  • Hard drive knocks and is not detected.
  • Drive heats up and is not detected.
  • Disk spins but is not recognized.
  • Hard drive makes strange noises.
  • Drive capacity shows 0 bytes.

from 27,900 RUB

3‑9 days
116 days

Spindle motor seizure

  • Drive squeals and is not detected.
  • Hard drive makes strange noises.
  • Drive does not spin up.
  • Drive heats up and is not detected.
  • Drive is detected but not initialised.

from 41,000 RUB

3‑9 days
551 days

Severe geometry damage or platter scoring

  • Visible geometry deformation.
  • Grinding noise on startup.
  • Hard drive makes strange noises.
  • Hard drive clicks and freezes.
  • Drive squeals and is not detected.
  • Drive does not spin up.
  • Drive heats up and is not detected.
  • Drive is detected but not initialised.

from 50,700 RUB

2‑5 days
14 days

Encrypted Western Digital HDD – bad sectors / service area damage

  • Hardware encryption module (pre‑2012).
  • Files disappear from the drive.
  • File system shows as RAW.
  • Drive freezes when connected.
  • Hard drive clicks and freezes.
  • Drive capacity shows 0 bytes.

19,900 RUB

1‑3 days
7 days

Copy / transfer / clone a fully working drive

  • Both drives are fully functional.
  • No write protection or copy restrictions.
  • Target drive has equal or larger capacity.

5,400 RUB

1‑5 days
58 days

Broken connector

  • Drive connector is physically damaged.
  • No PCB issues.
  • No read/write problems.
  • No service area damage.
  • No file system corruption.
* If the controller is severely damaged or motor driver burned out – the case will be reclassified to a higher tier.

from 5,500 RUB

4 days
∞ days

After “DIY” or other workshops

  • Removed cover gasket.
  • Broken warranty seals (hermetic zone opened).
  • Fingerprints on platters.
  • Saliva residue on platters.
  • Foreign particles inside the sealed chamber.
  • Missing components (filters, ramp).

+ 50 %

* Payment for donor parts and drives is required regardless of the outcome! The cost of consumables for each specific case is determined after preliminary or extended diagnostics.

RAID Array Data Recovery Prices

This section covers the most common issues with RAID arrays. Interfaces: SATA (Micro SATA, SLIM SATA, LIF, LIF RAID), SAS, PCIe (U.2), PATA (ZIF (TOSHIBA/HITACHI), ZIF/CE, IDE/CF), USB (2.0/3.0, Mini/Micro, Type‑C).

2‑6 days
87 days

RAID rebuild – logical damage

  • Partition / folders missing on RAID.
  • Incorrect disk removal from array.
  • RAID shows as RAW.
  • RAID error (degraded).
  • RAID controller or server burned.
* If the drives themselves are faulty, the repair cost for each drive will be added to this price.

11,800 RUB per disk

2‑8 days
232 days

RAID rebuild with one or more faulty disks (bad sectors, service area, controller)

  • Partition / folders missing on RAID.
  • RAID shows as RAW.
  • RAID error (degraded).
  • Server freezes when booting from array.
  • RAID disk(s) click and freeze.
  • RAID disk(s) burned (smell of burning).
* Example price based on: up to 2 members + 1 fault (controller failure).

from 37,200 RUB

2‑8 days
145 days

RAID 5, 10, 1E, 50, 60, JBOD, Intel Matrix RAID, Logical Volume (3+ disks)

  • Partition / folders missing on RAID.
  • Incorrect disk removal from array.
  • RAID shows as RAW.
  • RAID error (degraded).
  • RAID controller or server burned.
* If the drives themselves are faulty, the repair cost for each drive will be added to this price.

10,800 RUB per disk

* Payment for donor parts and drives is required regardless of the outcome! The cost of consumables for each specific case is determined after preliminary or extended diagnostics.

SSD Data Recovery Prices

This section covers the most common issues with solid‑state drives (SSD). Interfaces: SATA (mSATA, mSATA‑RAID, Micro SATA, SLIM SATA, LIF, LIF RAID), M.2(NGFF), SAS, PCIe (U.2), Apple SSD (12+16, 22+34), PATA (ZIF/CE, IDE/CF), USB (2.0/3.0, Mini/Micro, Type‑C).

1‑2 days
21 days

Logical failures

  • Files disappear from SSD.
  • File system on SSD shows as RAW.
  • SSD prompts to format.
* Due to TRIM on most SSDs, this service is often not effective.

14,500 RUB

3‑8 days
58 days

Power circuitry damage

  • Computer does not see the SSD.
  • SSD burned (smell of burning).
  • SSD gets very hot, not detected.
  • Computer won't boot with SSD.

20,500 RUB

1‑5 days
28 days

Bad blocks or slow read

  • SSD became slow.
  • Files disappear from SSD.
  • SSD freezes during copying.
  • SSD prompts to format.
  • File system on SSD shows as RAW.

16,200 RUB

2‑5 days
21 days

Service area (translator) damage

  • SSD freezes when connected.
  • SSD prompts to format.
  • File system on SSD shows as RAW.
  • SSD identifies as "satafirm s11".
  • Computer freezes during boot.

18,900 RUB

21 days
116 days

Data recovery via NAND memory chip readout

  • Only SanDisk or WD Green.
  • SSD freezes when connected.
  • SSD prompts to format.
  • Computer freezes during boot.

31,800 RUB

4‑8 days
35 days

Fusion Drive data recovery (array rebuild, faults not included)

  • Folders on Fusion Drive won't open.
  • Finder freezes during copying.
  • Disk Utility "First Aid" reports errors.
  • Flashing folder with question mark on boot.
  • iMac freezes when booting from Fusion Drive.
  • iMac clicks and won't power on.

22,600 RUB

2‑5 days
10 days

Copy from functional Apple SSD MacBook Pro A1706 / A1707 (soldered)

  • Target Disk Mode not working.
  • No file system issues.
  • No read/write problems.
  • No electronics (controller) issues.
  • Repair is not cost‑effective or impossible.

9,700 RUB

4‑8 days
27 days

Apple SSD MacBook Pro A1706 / A1707 data recovery (soldered)

  • Target Disk Mode not working.
  • Finder freezes during copying.
  • Disk Utility "First Aid" reports errors.
  • Flashing folder with question mark on boot.
  • MacBook freezes during boot.
  • Repair is not cost‑effective or impossible.

34,500 RUB

1‑6 days
33 days

Apple SSD MacBook Pro A1708 data recovery

  • Finder freezes during copying.
  • Disk Utility "First Aid" reports errors.
  • Flashing folder with question mark on boot.
  • MacBook freezes during boot.
  • SSD gets very hot, not detected.

19,400 RUB

* Payment for donor parts and drives is required regardless of the outcome! The cost of consumables for each specific case is determined after preliminary or extended diagnostics.

Laminar flow hood in GutenData 24 data recovery lab

Brief Guide

What you need to know and what to expect. Timelines, expectations, reality...

Lab Working Hours

Looks like we have a lunch break!

Locations

Central office and drop‑off points.